ServiceNow is a cloud-based platform for IT Service Management (ITSM) and business workflow automation. It helps enterprises manage IT operations, customer service, HR, and security.ServiceNow is widely used in IT departments, enterprises, and cloud-based service management to streamline operations.
Key Features of ServiceNow:
-Incident & Problem Management: Tracks and resolves IT issues efficiently.
-Change & Release Management: Ensures smooth software updates and infrastructure changes.
-Asset Management: Monitors IT resources, software, and cloud services.
-Security Operations (SecOps): AI-driven threat detection and response.
-Low-Code/No-Code Automation: Helps businesses create workflows without programming expertise.